Sorry we missed you.
We missed you when we attempted to deliver your parcel and our driver left a card.
So that we can arrange for you to receive your parcel as quickly as possible, please complete the details as marked on the card.
* Required fields
(This is the number below the barcode on the card.)
Which of the following boxes were ticked on the card?
ID Check Required
"Signature Required" or "HRF" sticker affixed
Grey "NO RE-DELIVERY" sticker affixed
Delivery taken to the closest Alternate Delivery Point.
!(No further action required. We will contact you via SMS or email with details when your parcel is ready for collection.)
Your delivery will be taken to our Toll depot at the end of the day.
Please select one of the options below.
Collect my parcel
From an Alternate Delivery Point
From the closest Toll depot
Redeliver my parcel
To the same address
To an alternative address